How do I cancel my membership?

If you want to cancel your IGNITE Fitness membership for any reason, we’ll be sorry to see you go! You easily can do soanytime via the Member Portal on our website or in the GymMaster app on your mobile device. 

Desktop: 

1. Log in to your Member Portal. 
2. Under “Account”, click “Cancel Membership”, and follow the prompts on the page.

App:

1. Open your GymMaster app and click on the menu button (three white lines) in the top left corner and click “Portal”.
2. Under “Account”, click “Cancel Membership”, and follow the prompts.

If you need any assistance, please call us during staffed hours and we’ll be happy to help.