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How do I Pay An Overdue Membership Balance?

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How do I Pay An Overdue Membership Balance?

Paying any outstanding balance on your IGNITE Fitness membership is quick and easy. You can do so 24/7 via the Member Portal on our website or in the GymMaster app on your mobile device.

To Pay on Desktop:

  • Log in to your Member Portal.
  • Click “Purchase”
  • click the “Pay Outstanding Balance” link to pay any balances you may have

Please Note: If your payment is not going through or you are getting an error, you may want to update or re-enter your billing information by selecting the “Update Billing Information” link and then try again.

Pay via the App:

  • Open your GymMaster app
  • click on the menu button (three white lines) in the top left corner
  • click “Portal”.
  • Under “Purchase”, select “Pay Outstanding Balance”.
  • Select the amount you would like to pay, and then hit submit

If you need any assistance, please call us during staffed hours and we’ll be happy to help.

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